{"id":1907,"date":"2024-08-24T11:51:58","date_gmt":"2024-08-24T11:51:58","guid":{"rendered":"https:\/\/parliamentnews360.com\/?p=1907"},"modified":"2024-08-24T11:52:07","modified_gmt":"2024-08-24T11:52:07","slug":"ghana-revenue-authority-adopts-customer-centric-approach-to-boost-revenue-collection","status":"publish","type":"post","link":"https:\/\/parliamentnews360.com\/index.php\/ghana-revenue-authority-adopts-customer-centric-approach-to-boost-revenue-collection\/","title":{"rendered":"Ghana Revenue Authority Adopts Customer-Centric Approach to Boost Revenue Collection"},"content":{"rendered":"\n

Accra, Ghana \u2013 The Ghana Revenue Authority (GRA) has announced a shift towards a more customer-centric and collaborative approach to revenue collection, as part of its efforts to meet national revenue targets. <\/strong><\/p>\n\n\n\n

This new strategy replaces the previously criticized “Rambostyle” enforcement methods and is already proving effective, according to Daniel Edisi, the Deputy Commissioner of GRA in charge of Operations.<\/p>\n\n\n\n

Speaking at a Capacity Building Workshop for Members of the Parliamentary Press Corps (PPC) in Accra, Mr. Edisi explained that the GRA\u2019s new approach emphasizes education and collaboration with stakeholders. This, he said, has led to a significant achievement \u2013 meeting the mid-year revenue target for the first time in six years, an impressive feat given the challenges of an election year.
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ppc in group photograph with Officials of the GRA <\/figcaption><\/figure>\n\n\n\n

\u201cIt is now a bit of collaboration and education. Going forward, that is the strategy we are using, and it is already gaining some advantages for us,\u201d Mr. Edisi stated. \u201cWe are sure we will be able to meet the target at the end of the year.\u201d
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The workshop, held at the Best Western Plus Beach Resort in Nungua, Greater Accra, forms part of GRA\u2019s broader Tax Education Month initiative. The goal is to engage the media and other key stakeholders to help educate the public on the importance of tax compliance for national development.
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Mrs. Florence Assante, the Deputy Commissioner in charge of Communications and Public Affairs, underscored the importance of the training session for the Parliamentary Press Corps, emphasizing that it is critical for the media to understand and convey the GRA\u2019s new customer-focused approach to the public.
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\u201cTaxation is a bit technical, so you need to explain and explain, and that is what we are trying to do. Now GRA is \u2018customer-centric,\u2019 and please carry this message across and let\u2019s work together. Because without taxes, we can\u2019t grow our nation and we can\u2019t do anything,\u201d she said.
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During the workshop, Assistant Commissioners Lawrence Hotsonyame and Alphonse Quainoo provided journalists with insights into the GRA\u2019s mandate, legal framework, and the customs processes and procedures. This knowledge-sharing is intended to enhance the media\u2019s ability to report accurately on taxation matters and contribute to the broader goal of improved tax compliance.
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The GRA\u2019s shift in strategy, coupled with its ongoing engagement with the media and other stakeholders, marks a significant step in the Authority’s efforts to ensure sustainable revenue generation for Ghana\u2019s development.
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Source: Clement Akoloh||parliamentnews360.com<\/p>\n","protected":false},"excerpt":{"rendered":"

The Ghana Revenue Authority (GRA) has announced a shift towards a more customer-centric and collaborative approach to revenue collection, as part of its efforts to meet national revenue targets. <\/p>\n","protected":false},"author":2,"featured_media":1908,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[1136,1134,1135],"class_list":{"0":"post-1907","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-general-news","8":"tag-daniel-edisi","9":"tag-ghana-revenue-authority","10":"tag-gra"},"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n\n\t\n